Setting Up Your Missed Call Notifications is as Easy as 1, 2, 3
1. Navigate to portal.clarityvoice.com, you should see the login page:
2. Enter your Extension and Domain, for example, 200@handyman, along with your password. If you don’t know your password, click Forgot Password to have a password reset email sent to you. Click Login.
3. In the top right, click your Extension and select My Account.
Adding an Email Address and/or Cell Phone Number
First, you will need to add the email and/or cell phone number that should receive notifications.
- In the top right, click your Extension, and select Profile.
- Under the Profile section, enter your email address and/or cell phone number. *NOTE: Be sure to enter your cell phone number in the following form: 10-digit number@smsgateway (see gateways listed below)
- Click Save and you’re done editing.
Gateway Domains for U.S. Carriers
Gateway Domains for Canadian Carriers
Enabling Notifications for Missed Calls, Text Messages & Voicemails
You will need to enable Missed Call and Voicemail Notifications. *NOTE: This feature provides Missed Call Notifications for calls directly to an extension, but not for calls that ring a phone from a Call Queue. In some cases, advanced Missed Call Notifications while using a queue can be configured. Please contact Support at 800.676.3995 for assistance.
- In the top right, click your Extension, and select My Account.
- Click on the Messages tab.
- At the top of the Messages section, click the Settings tab.
- Scroll down to the Unified Messaging section, select the drop-down for Email Notification, choose Send w/attachment (leave as new), and check Send email after missed call.
4. When you’re finished editing, click Save.