Setting Up Your Missed Call Notifications is as Easy as 1, 2, 3

1. Navigate to portal.clarityvoice.com, you should see the login page:

2. Enter your Extension and Domain, for example, 200@handyman, along with your password. If you don’t know your password, click Forgot Password to have a password reset email sent to you. Click Login.

3. In the top right, click your Extension and select My Account.

Adding an Email Address and/or Cell Phone Number

First, you will need to add the email and/or cell phone number that should receive notifications.

  • In the top right, click your Extension, and select Profile.

  • Under the Profile section, enter your email address and/or cell phone number. *NOTE: Be sure to enter your cell phone number in the following form: 10-digit number@smsgateway (see gateways listed below)

  • Click Save and you’re done editing.

Gateway Domains for U.S. Carriers

Gateway Domains for Canadian Carriers

Enabling Notifications for Missed Calls, Text Messages & Voicemails

You will need to enable Missed Call and Voicemail Notifications. *NOTE: This feature provides Missed Call Notifications for calls directly to an extension, but not for calls that ring a phone from a Call Queue. In some cases, advanced Missed Call Notifications while using a queue can be configured. Please contact Support at 800.676.3995 for assistance.

  • In the top right, click your Extension, and select My Account.

  • Click on the Messages tab.

  • At the top of the Messages section, click the Settings tab.

  • Scroll down to the Unified Messaging section, select the drop-down for Email Notification, choose Send w/attachment (leave as new), and check Send email after missed call.

4. When you’re finished editing, click Save.

If you have any additional questions or require additional assistance, please contact Support at 800.676.3995. We are available 8 AM to 9 PM EST, Monday through Friday. Or, feel free to contact us on our support page at: https://clarityvoice.com/support/