Videos and User Guides

Phones

• VVX150 User Training – Introduction
• VVX150 User Training – Placing Calls
• VVX150 User Training – Putting Callers on Hold
• VVX150 User Training – Transferring Calls
• VVX150 User Training – Conference Calling
• VVX150 User Training – Contact Directory
• VVX150 User Training – Voicemail
• VVX250 User Training – Introduction
• VVX250 User Training – Placing Calls
• VVX250 User Training – Line Presence
• VVX250 User Training – Putting Callers on Hold
• VVX250 User Training – Transferring Calls
• VVX250 User Training – Conference Calling
• VVX250 User Training – Contact Directory
• VVX250 User Training – Voicemail
• VVX350 User Training – Introduction
• VVX350 User Training – Placing Calls
• VVX350 User Training – Line Presence
• VVX350 User Training – Putting Callers on Hold
• VVX350 User Training – Transferring Calls
• VVX350 User Training – Conference Calling
• VVX350 User Training – Contact Directory
• VVX350 User Training – Voicemail
• VVX450 User Training – Introduction
• VVX450 User Training – Placing Calls
• VVX450 User Training – Line Presence
• VVX450 User Training – Putting Callers on Hold
• VVX450 User Training – Transferring Calls
• VVX450 User Training – Conference Calling
• VVX450 User Training – Contact Directory
• VVX450 User Training – Voicemail
• VVX300/VVX400 Poly Training Video
• VVX500/VVX600 Poly Training Video
• VVX D230 DECT IP Poly Training Video

Portal

• Portal Overview
• Telecommuter Tools
• Getting Started: Call Handling – Forwarding Phones
• Getting Started: Call Handling – Transferring Callers
• Getting Started: Call History & Analytics
• Getting Started: Voicemail
• Smart Routing
• Scheduled Email Reports
• Live Call Monitoring
• Setting up VM Notifications
• Setting up Music on Hold
• Simultaneous Ring
• Voicemail Escape
• VPA
• Failover Routing
• Attendant Console

Other

• What is QoS
• Watchdog Firewall