Setting Up Your SMS Text in Portal is as Easy as 1, 2, 3

1. Navigate to portal.clarityvoice.com, you should see the login page:

2. Enter your Extension and Domain, for example, 200@handyman, along with your password. If you don’t know your password, click Forgot Password to have a password reset email sent to you. Click Login.

3. The main landing page has several tabs. In the top right corner a red circle with the number of new messages (voicemail, portal chat and SMS) will appear next to your login.

4. Click the Messages icon on the menu bar, then click the Chat and SMS tab to view your messages.

5. Click the Reply icon to reply to the message from the Portal.

6. A new window will appear and you can type your reply.

7. If a customer sends you an SMS message, you will receive an audible and visual popup of the message.

8. You can also call the customer directly from the response box by clicking the phone icon.

9. To send a text to a customer, click on New Conversation. In the new popup window, type the 10-digit number of the person you wish to send a text.

If you have any additional questions or require additional assistance, please contact Support at 800.676.3995. We are available 8 AM to 9 PM EST, Monday through Friday. Or, feel free to contact us on our support page at: https://clarityvoice.com/support/